Effective Date: Monday 7th August 2023

1. Introduction

Wiggle Waggles ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our dog walking and care services.

2. Information We Collect

We may collect the following types of information when you use our services:

a. Personal Information: This includes your name, address, phone number, email address, and any other information you provide to us during the registration and booking process.

b. Pet Information: We collect information about your pets, including their names, breeds, medical history, dietary requirements, and any specific care instructions.

c. Payment Information: We collect payment details, including credit card information, to process payments for our services.

d. Usage Information: We may collect information about how you use our website and services, including your interactions, preferences, and browsing history.

3. How We Use Your Information

We use your information for the following purposes:

a. Providing Services: We use your personal and pet information to provide dog walking and care services as requested by you.

b. Communication: We may use your contact information to communicate with you about your bookings, updates, promotions, and service-related matters.

c. Payment Processing: We use payment information to process transactions and manage billing for our services.

d. Improving Services: We analyze usage data to improve our services, website functionality, and customer experience.

e. Legal Obligations: We may use and disclose your information as required by law, regulations, or legal proceedings.

4. Sharing Your Information

We may share your information in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and software providers.

b. Legal Compliance: We may share your information to comply with legal obligations, respond to requests from government authorities, or protect our rights and safety.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no data transmission or storage method can be guaranteed to be 100% secure.

6. Your Choices

You have the following choices regarding your information:

a. Access and Update: You can access and update your personal information by logging into your account on our website.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

c. Data Deletion: You can request the deletion of your account and personal information by contacting us at WiggleWaggleDaycare@gmail.com.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website along with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at WiggleWaggleDaycare@gmail.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last updated: 07/08/2023